Our collection partner will call you within 48 hours to arrange a suitable time to collect your vehicle. Please contact us if you do not hear from them in this time. You can do this by responding to your confirmation email or call us on 020 7736 4242.
We aim to collect your car within seven working days. An exact time will be arranged directly between you and our collection partner. If you need your vehicle collected earlier or later than this, let us know and we will do our best to help. Please be aware, collection is contracted out to our partners. Therefore we aren’t able to confirm collection times when processing your donation.