Frequently Asked Questions

Have a question about Giveacar? Hopefully you'll find the answer below. If not, please contact us.

About Giveacar

  • Giveacar was the first service of its kind in the UK. It was created by Tom Chance when he graduated from Nottingham University in 2009. Giveacar is now run by a team of four, who are passionate about promoting the idea of car donation, reducing the environmental impact of end-of-life vehicles and raising money for our affiliated charities.
  • Yes. Our independence has always been important to us. Giveacar is not part of a larger group. It is not tied to any commercial operation, to any scrap dealers or recycling firms. It is also not owned by or affiliated to any particular charities. We encourage you to make your own choice of the charity you want to support.
  • We are based in Fulham, South-West London. Giveacar's head office address is:
    Giveacar Ltd,
    New King's House,
    136-144 New King's Road,
    SW6 4LZ

  • Giveacar is a social enterprise, currently registered with Companies House as a not-for-profit company limited by guarantee. As a fundraising organisation, we were previously approved by the Fundraising Standards Board but since they disbanded in 2016 at this time we do not fall under the new Fundraising Regulator's remit. We understand that this will change to include organisations like ours - where we act as an agent for the donor. The Fundraising Standards Board was an independent body that was set up to ensure compliance with the best practice in fundraising and to encourage the public to give with confidence. Until the new regulator is ready to on-board us we will continue to do what we've been doing to the same high standards as always. As a company keen to act in accordance with environmentally approved procedures, we are also registered with the Environment Agency.

About charity donations

  • Giveacar is a social enterprise and we do charge an admin fee plus VAT. This fee is used solely for the purpose of running the scheme to cover our operating costs, such as the office we rent and the three members of staff we employ. The company directors have never taken a penny from the scheme, one is advisory and the other works voluntarily. Our admin fee is 25% for cars fetching anything under £150, anything over £150 an additional 5% is retained. All our fees are subject to VAT.
  • Yes, you will receive a thank you letter for your donation from your chosen charity. You will be informed of how much your car raised for your chosen charity.
  • Yes you can, and it is completely free. Your charity must be listed on the Charity Commission website or the Office of the Scottish Charity Regulator website. To register with Giveacar please fill out the following form and a member of the Giveacar team will get in touch with you to complete the registration process. Please note, even if you are not listed on the above websites, you can still have donations sent to you.

About our vehicle collection process

  • We have links with nationwide networks of recyclers, Authorised Treatment Facilities and car auctioneers, who are all regulated. Once we receive your details, we will have a collection agent call in order to arrange a pick-up date and time to suit you.
  • We cover the vast majority of the UK, England, Wales, Scotland and Northern Ireland. Unfortunately collection in the Hebrides, the Channel Islands, the Isle of Man, Isle of White, other offshore islands or anywhere that a tow truck is going to find hard to reach, we cannot guarantee we can collect from. The best option is to give us a call, inform us of your postcode and we’ll see what we can do for you. Due to the low scrap prices being experienced in the UK, there are a few areas where the costs of collection exceed the value of scrap vehicles. We will always notify you if this is the case in your area when you call, and hopefully we can recommend an alernative!
  • The majority of cars are collected within three days of your initial inquiry. In rare cases it can take up to ten working days to arrange collection. Please tell us if you want to arrange a specific date and time, which is usually no problem.
  • The registered owner of the vehicle does not need to be there upon collection, however someone should be present when the vehicle is being collected. This is due to the signing and sending off of the vehicle documentation, (The V5c).
  • When your vehicle is being collected we ask you to present your registration document (V5C) and ask the collection agency to sign and complete section 9, the registered owner of the vehicle also needs to sign section 9. The registered owner must then send section 9 only to the DVLA. This will notify them that you are no longer the owner of the vehicle and therefore have no legal obligations to the vehicle once it has been collected. If the car has gone through to be recycled, then you will receive a Certificate of Destruction from the collection agency.
  • If you do not have the vehicle registration document (V5c) and your vehicle goes through to auction, a £25 fee will be taken from whatever the vehicle makes at auction. However, if you do not have the vehicle registration document (V5c) and the vehicle goes through to scrap, there will be no fee taken from the vehicle's profits. You can inform the DVLA that you are no longer the owner of the vehicle by writing them a letter informing them what you are doing with the vehicle, or alternatively you can go to the DVLA's website and fill in the details online.

About the paperwork and car ownership

  • The only paper work that you need when your vehicle is being collected, is the vehicle registration document (the V5c). When the vehicle is collected you will need to complete Section 9 of the documentation. Section 9 must be signed by the collection agency and by the registered owner of the vehicle. The registered owner of the vehicle must then send Section 9 only back to the DVLA. If the car has been put through to scrap, you will then be issued with a Certificate of Destruction. There is no need for your car to have a valid tax disc or MOT, unless your vehicle is running, and put through to auction. All our collection companies are part of an insured motor trade and are therefore licensed to drive away any vehicles. If you do have a current MOT certificate, the chances are it will increase the value of the car.
  • Yes, and we encourage it. We are unable to use the value of the car tax to supplement your donation, so please reclaim the tax yourself if possible. To find out how, please read our guide on the subject.
  • Yes - Type 'retain number plate' into Google and this will take you to a Directgov webpage with all the information you will need. The essentials are that it will cost roughly £100 to keep a registration plate and the process takes a few weeks - you must complete this process before you scrap your car through Giveacar. Give us a call when you are ready.
  • If you are a property management company, and are willing to sign the right documents, we will be able to collect the abandoned vehicle. If you are a member of the public wanting to remove an abandoned vehicle, there are a few steps you need to take before contacting Giveacar. Firstly we recommend contacting your local council if you suspect a vehicle has been abandoned. We then recommend you contact the police to see if anyone has reported a stolen car. We then suggest you leave a note visible on the car informing the public that the car will be disposed of in the next 3-4 weeks, if the car is not removed. Once these steps have all been taken and the car is still abandoned and no one has got in touch regarding the vehicle you can then contact Giveacar and we can try to arrange the collection of the vehicle.

About the sale of cars

  • Here at Giveacar we do one of two things with the donated vehicle. The vehicle can either be put through to scrap, where the car will be recycled. The money raised for you chosen charity will then based upon the weight of the metal. Please do note that the UK scrap price for vehicles are at a 10 year low, which is an industry-wide issue.We do our utmost to achieve a competitive price. The vehicle can also be put through to auction. The vehicle will either be sold in its' entirety or sold for parts. If the car does not sell at auction it will be retained at the scrap value. What happens to your vehicle is decided here in the Giveacar office, and you will be informed of the decision over the phone when you make the donation.
  • If your vehicle is put through to auction the auction house costs will be deducted from the vehicle sale value before Giveacar receive the funds. This does vary depending on the condition of the donated vehicle but we decide where best to send the vehicle using a stringent process and how we can best maximise the returned amount. For more information on the costs that may occur, please call the Giveacar team on 0207 736 4242.
  • Yes. Whether your car is scrapped or auctioned, we will send you a receipt in the post once we have processed the donation and sent it on to our charity partner. You will also be sent a receipt from your chosen charity.
  • You will receive your receipt from Giveacar within six weeks of the vehicle collection. In exceptional circumstances the process can take a little longer, this can be due to the car being put through at auction a couple of times, amongst other reason along the way. As a small team we do our utmost to get the receipt to you within the 6 week period, however if it does take a little longer, we ask for your understanding and we will get the receipt to you as soon as we can.