Frequently Asked Questions

Have a question about Giveacar? Hopefully you'll find the answer below. If not, please contact us.

About Giveacar

  • Giveacar was the first service of its kind in the UK. It was created by Tom Chance when he graduated from Nottingham University in 2009. Giveacar is now run by a team of four, who are passionate about promoting the idea of car donation, reducing the environmental impact of end-of-life vehicles and raising money for our affiliated charities.
  • Yes. Our independence has always been important to us. Giveacar is not part of a larger group. It is not tied to any commercial operation, to any scrap dealers or recycling firms. It is also not owned by or affiliated to any particular charities. We encourage you to make your own choice of the charity you want to support.
  • We are based in Fulham, South-West London. You can find our office address on our contact page. Please note that we can collect vehicles throughout the UK.

  • Giveacar is a social enterprise, currently registered with Companies House as a not-for-profit company limited by guarantee. As a fundraising organisation, we are approved by the Fundraising Standards Board – you can find our registration details here. The Fundraising Standards Board is an independent body that was set up to ensure compliance with the best practice in fundraising and to encourage the public to give with confidence. As a company keen to act in accordance with environmentally approved procedures, we are also registered with the Environment Agency.

About charity donations

  • A half donation means that we send you half of the amount we are able to raise - About five weeks after the car was collected, you will be sent a cheque in a letter from us. So, for example, if your car raised £100 after our admin fee (see the next FAQ), we would send £50 back to you.
  • We do charge an admin fee to cover the costs of running our office, manning the phones and dealing with all the cars donated to Giveacar. This fee is 25% of the car's profit (plus 5% VAT) So for example if we receive £100 for your car, our administration fee is £25, £5 is deducted for VAT and the balance of £70 is donated to your chosen charity. Additionally, our salvage partners have agreed to collect our donors cars for free - no charges whatsoever, although there is a fee taken if cars sell successfully at auction ( up to £90 + VAT). This cost is taken to cover the photography, marketing and administration involved in selling the vehicle and only covers the agents costs. The 25% that you give to Giveacar as part of your donation is the sole reason that we are able to do the work that we do, resulting in over £1.8 million raised for UK charities, and every penny is used to run our car donation service. We are not a commercial enterprise, we do not have shareholders and we do not make profits.
  • Yes. We ask our charities to send receipts to our customers. You will be told exactly how much your car raised for your chosen charity.
  • Yes - and it is totally free. To appear on our website, your charity must be listed on the Charity Commission website or the Office of the Scottish Charity Regulator website. Please fill out the following form and we will list your charity on our website within three working days. We will also contact you to see if you can help us to promote Giveacar to your members and channel donations of old cars to your charity. Please note, even if you are not listed on the above websites, you can still have donations sent to you.

About our vehicle collection process

  • We have links with nationwide networks of recyclers, Authorised Treatment Facilities and car auctioneers, who are all regulated. Once we receive your details, we will have a collection agent call in order to arrange a pick-up date and time to suit you.
  • We cover almost all of the UK, England, Wales, Scotland and Northern Ireland. If you live in the Hebrides, the Channel Islands, the Isle of Man, Isle of White, other offshore islands or anywhere that a tow truck is going to find hard to reach – give us a call and we’ll see what we can do for you. It can cost a lot to collect cars offshore, so the vehicle would need to be of a higher value than the collection expense. Due to the low scrap prices being experienced in the UK, there are a few areas where the costs of collection exceed the value of scrap vehicles. We will always notify you if this is the case in your area when you call, and hopefully we can recommend an alernative!
  • The majority of cars are collected within three days of your initial inquiry. In rare cases it can take up to ten working days to arrange collection. Please tell us if you want to arrange a specific date and time, which is usually no problem.
  • Someone (not necessarily the car owner) should be there when the car is collected, to help out with any issues that may arise on the day. However, our salvage partners are also happy to organise a collection where documents and keys are left with the car.
  • We ask you to present your registration document (V5C) when the car is collected - you will need to complete Section 9. The registered owner must sign their part and then also fill in the details of the motor salvage trader. Once complete, send section 9 to the DVLA - This will notify them that you have no legal obligations to the vehicle once it has been collected. You will then be issued with a Certificate of Destruction (if the car is to be destroyed). If you can't locate the registration document, don't worry: we should still be able to arrange collection as long as you have the keys. If you have any doubts, please contact the DVLA.
  • We can collect motorbikes free of charge in the same way that we collect scrap cars but please be aware that some motorbikes have a low re-sale value and very little scrap metal value. We are happy to put them through auction but please note that if a bike is scrapped, then only a small donation can be made. It has become apparent that the cost of the process quickly outweighs the value of the scrapped bike. Motorbikes that do well through the auction are donated as normal.

About the paperwork and car ownership

  • We ask you to present your registration document (V5C) when the car is collected - you will need to complete Section 9. The registered owner must sign their part and then also fill in the details of the motor salvage trader. Once complete, send section 9 to the DVLA. You will then be issued with a Certificate of Destruction (if the car is to be destroyed). If you can’t find the document, don’t worry – we can still arrange the collection. If you have any doubts, please contact the DVLA. There’s no need for your car to have a valid tax disc or MOT – all our cars are collected by tow truck so they don’t need to be licenced. Of course if you do have a current MOT certificate, it will probably increase the value of the car.
  • Yes, and we encourage it. We are unable to use the value of the car tax to supplement your donation, so please reclaim the tax yourself if possible. To find out how, please read our guide on the subject.
  • Yes - Type 'retain number plate' into Google and this will take you to a Directgov webpage with all the information you will need. The essentials are that it will cost roughly £100 to keep a registration plate and the process takes a few weeks - you must complete this process before you scrap your car through Giveacar. Give us a call when you are ready.
  • If you are a property management company, and are willing to sign the right documents, we will be able to collect your vehicles. If you are a member of the public then we recommend contacting your local council if you suspect a vehicle has been abandoned - don't forget to mention our scheme! Abandoned vehicles have huge potential for providing funds to local community projects and charities.

About the sale of cars

  • Each scrap car that comes through Giveacar creates an average donation of £40 for your chosen charity, no matter where you are in the UK. UK scrap prices for vehicles are at a 10 year low in 2015, which is an industry-wide issue, but we always achieve a competitive price. Scrap prices vary based on the weight of the vehicle and the location in the country. If you have an exceptionally large vehicle then that will be taken into account and hopefully raise a larger donation. If your car is roadworthy or has some resale value we will try to sell it at auction, which should lead to a higher overall donation and will at least raise a scrap car donation - please note that our auction partners do take a fee of £60-90 out of the sale price for their services (only if the car sells). We think that's fair and hope you do too.
  • On average, scrap car donations are currently raising about £40 - regardless of condition. Some areas of the UK (including London and other Southern areas) are returning less. The minimum donation from any scrap car is currently£20. We can turn even the scruffiest of cars into a donation so please do not think your car is valueless! Auction vehicles will always raise more than the local scrap price if they sell. Please note that motorbikes and smaller items can often raise a smaller donation.
  • Yes, we'll try to! Valuable cars are put up for auction. We use a couple of auction houses and we monitor the prices paid to make sure we get the best deals for higher value cars.
  • For car disposals any additional items or fluids do not improve the donation to charity. The reason for this is that the cars are crushed, and the donation is paid based upon the value of the scrap metal, as opposed to the parts. For roadworthy cars, additional items may improve the car’s valuation, but as the cars are sold at auction, the market will determine the final sale price.
  • No. You will not pay any costs. You may have been asked to pay for the collection and disposal of your scrap car – this will never happen with Giveacar.
  • Yes. Whether your car is scrapped or auctioned, we will send you a receipt in the post once we have processed the donation and sent it on to our charity partner. You will also be sent a receipt from your chosen charity.
  • You will receive two receipts – one from Giveacar and one from the charity as a final check that they have received your donation. Both receipts should arrive within six weeks of the vehicle collection. In exceptional circumstances the process can take longer, for example if the buyer of a car at auction does not pay, and the car has to be put back into auction at a later date.